Retention

Email Marketing

Campaigns and automations that keep your list warm, so enquiries don't all rely on new traffic.

Not every visitor is ready to buy the first time they land on your site. Email keeps your business front of mind until they are, and gives you a direct line to existing customers without relying on algorithms or ad spend. We work inside whichever platform you're already on — Klaviyo, Mailchimp or otherwise — rather than forcing a migration first.

Campaign Performance

Monthly newsletter

42%Open rate
Click-Through Rate
8.4%Good
List Growth
+120/moGood
Unsubscribe Rate
0.3%Good

Email That Gets Opened

What a healthy campaign actually looks like

Most email marketing fails quietly — low open rates, no segmentation, and a list that slowly goes cold. We build campaigns and automations that people actually want to open.

Segmented, not blasted

Different messages for new leads, existing customers and lapsed contacts.

Automations that do the follow-up

Welcome sequences and nurture flows that work while you don't.

Written to be opened

Subject lines and send times based on what your audience actually responds to.

The Flows That Run Themselves

Set up once, these keep working long after the campaign that built them is forgotten.

Welcome

Introduces new subscribers to the brand and bestsellers while attention is highest.

Abandoned Cart

Follows up on incomplete purchases before the intent to buy disappears.

Post-Purchase

Reviews, replenishment reminders and cross-sells timed after delivery.

Win-Back

Re-engages contacts who've gone quiet, before they're written off for good.

What's Included

List segmentation, so messages are relevant to who's actually receiving them.

The four always-on flows set up and tested, not just described.

Monthly or seasonal campaigns tied to your services and offers.

Subject line and send-time testing to improve open rates over time.

Clear reporting on opens, clicks and, where possible, resulting enquiries.

Welcome Automation

Active

New Subscriber

Signs up via website form

Welcome Email

Sent immediately

Day 3 · Helpful Tips

Builds trust before the ask

Day 7 · Offer

Converts warm leads

Working While You're Not

The follow-up that happens automatically

Most leads aren't ready to buy the moment they enquire. A simple automated sequence keeps you front of mind without anyone having to remember to follow up.

Set up once, runs continuously

New subscribers get the same quality follow-up every time.

Timed for the buying journey

Each message builds on the last, rather than repeating the same pitch.

Frees up your time

The nurturing happens automatically, so follow-up never falls through the cracks.

Email is one of the highest-ROI channels available, but only if it's actually opened. We focus on relevance and timing first, growth in your list second.

Connect With Us

Let's start a conversation about your website.

Questions, a rough idea, or a project ready to go, drop us a line and we'll get back to you personally, not a support queue.