Legal

Privacy Policy

Last updated: 18 August 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to The Dune Digital, Bedford, United Kingdom.
  • Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: United Kingdom.
  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company, to facilitate the Service, provide the Service on Our behalf, perform services related to the Service, or assist Us in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to The Dune Digital, accessible from https://thedunedigital.co.uk/.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, including but not limited to Your email address, first and last name, and Usage Data.

Usage Data is collected automatically when using the Service, and may include information such as Your Device’s IP address, browser type and version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When You access the Service through a mobile device, We may also collect the type of mobile device You use, Your mobile device’s unique ID, Your mobile operating system, and the type of mobile Internet browser You use.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information, including beacons, tags, and scripts. Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both, for the purposes set out below:

  • Necessary / Essential Cookies (Session, administered by Us) — essential to provide services available through the Website, authenticate users and prevent fraudulent use of accounts. Without these, the services You’ve asked for cannot be provided.
  • Cookies Policy / Notice Acceptance Cookies (Persistent, administered by Us) — identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies (Persistent, administered by Us) — remember choices You make when using the Website, such as login details or language preference, for a more personal experience.

Use of Your Personal Data

The Company may use Personal Data for the following purposes: to provide and maintain our Service; to manage Your Account; for the performance of a contract for products, items or services You have purchased; to contact You by email, phone, SMS or other equivalent electronic communication; to provide You with news, special offers and general information about goods and services similar to those You’ve already purchased or enquired about, unless You have opted out; to manage Your requests to Us; for business transfers such as a merger, divestiture or sale of assets; and for other purposes such as data analysis, identifying usage trends and improving Our Service.

We may share Your personal information with Service Providers, in connection with a business transfer, with Our affiliates (who will be required to honour this Privacy Policy), with business partners, with other users where You share information publicly on the Service, and with Your consent for any other purpose.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with Our legal obligations, resolve disputes, and enforce Our legal agreements and policies. Usage Data is generally retained for a shorter period, except where it’s used to strengthen security or improve the functionality of Our Service, or We are legally obligated to retain it for longer.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in processing are located, which may be outside Your jurisdiction. Your consent to this Privacy Policy followed by submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure Your data is treated securely and no transfer will take place to an organisation or country without adequate controls in place.

Disclosure of Your Personal Data

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred; We will provide notice before it becomes subject to a different Privacy Policy. The Company may also be required to disclose Your Personal Data if required to do so by law, or in the good-faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of the Company, prevent or investigate wrongdoing, protect the personal safety of users or the public, or protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and are aware Your child has provided Us with Personal Data, please contact Us. If We become aware We have collected Personal Data from anyone under 13 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit; We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, you can contact us by email at hello@thedunedigital.co.uk, by phone on 07464 264894, or by visiting our contact page.